About Us and Our Philosophy of Service for Dublin, San Ramon & Pleasanton
Legacy Carpet Cleaning is about the relationship. It’s about you, the customer, not the stain and the carpet. We are motivated to do the right thing for our customers in all circumstances, with the advice, tips and knowledge to deliver the best results. Learn more about us and why we’re so dedicated to working hard for our customers.
Our Promise to You
Owner Josh Adler has been following in his father’s footsteps since he was in diapers, and his guiding principle is, “How would I want someone treating my own mother?” To us, the relationship we build with our customers is the most important thing, and we aim to serve you before we even set foot in your home. We prepare for safety, cleanliness and maximum protection of your house with floor mats and shoe covers, for example, and we use the right product for the right job, not the one that’s fastest. Our work doesn’t negate your warranty, and we’re always willing to try one more time until there’s nothing left to try, so you can trust us with even your most challenging pet stain and odor removal concerns.
We do what’s right for our customer, not what’s easy for us. Our trademark is 100% honesty. That goes for choosing the right chemicals to best lift stains while preserving your home’s soft and hard surfaces, protecting your home from damage, and even guiding you in selecting a good spot removal contractor if you’re not in our service area.
About Us
Legacy Carpet and Upholstery Cleaning LLC, located in the San Francisco Bay Area, was born to keep the desire for quality carpet cleaning and excellent customer service alive.
Josh Adler, owner of Legacy Carpet and Upholstery Cleaning, is a second generation carpet cleaning professional. He has been involved in the business since childhood with his parents, who owned and operated their own cleaning and restoration company. They taught Josh the skills that are required for owning a business and how important it is to uphold high standards of integrity, every day.
Josh built on these lessons from his parents with management skills he learned from previous, similar positions, and started Legacy to give the customers what they wanted: excellent service and expertly-cleaned carpets, upholstery and area rugs plus tile and grout cleaning.
Armed with a smile and the skills to do it right the first time, Josh utilizes essential tools and machinery to perform carpet cleaning, upholstery cleaning, rug cleaning, and tile and grout cleaning. He treats each and every home or place of business with the kind of care and respect you’d expect from a family-oriented company.
Josh, who has earned the designation of Master Textile Cleaner, is affiliated with these organizations:
- IICRC (Institute of Inspection Cleaning and Restoration Certification)
- B2B Gathering, Inc. Networking Group
- Business Networking International (BNI)
- Carpet & FabriCare Institute (CFI)
Josh holds certifications in carpet cleaning, upholstery and fabric cleaning, stone masonry and ceramic cleaning, area rug cleaning, color repair, odor control, and leather cleaning.
He credits his now-retired parents for his deep-rooted talents, strong work ethic and the confidence to start his business.
The Carpet Legacy–Where Our Roots Began
Legacy Carpet and Upholstery Cleaning, LLC has a long history of serving our community. It’s even part of the slogan/logo: “The Next Generation of Clean.” We pride ourselves on being a special company with rich family ties that go back over 40 years! This is especially amazing since many family-owned businesses only average about 25 years of operation before closing their doors. Even with all that has happened in the world, the nation and the economy–the legacy that Legacy Carpet & Upholstery is built on has endured.
In the Beginning
Our carpet legacy begins with Cary Adler (Josh Adler’s father), who got his start cleaning carpets in Detroit. Cary moved to California in the ‘80s and began working for Four Star Carpet Cleaning. By 1985, he owned 50% of the business; within 10 years, Cary became the full owner of 4-Star Carpet Cleaning.
In 1995, Cary added restoration services: water, fire, mold remediation and construction. He loved the idea of helping people restore their homes, and he liked to say that he was in the business of cleaning and restoring homes and lives.
The Next Generation
Josh’s initial experience working in the family business was far from glamorous. He swept the parking lot and helped with expense reports and receipts. It was grunt work, but he was also learning all the parts that come with owning a business.
Throughout high school, he worked after school and during the summer break to learn the skills of the trade. Josh was also learning how to carry on this legacy so that what his family built wouldn’t end with his parents’ retirement. Josh went from being a helper on the trucks to being a crew chief. He worked his way up to running the carpet and upholstery division after graduating from high school.
In 2012, Cary Adler retired from the business he built and handed the reins to his able, experienced son. From that business, Legacy Carpet and Upholstery Cleaning was created. In a way, Legacy Carpet was a new company; however, it came from the long-established reputation and heritage of Four Star Cleaning and Restoration. In fact, the logo for Legacy Carpet and Upholstery Cleaning includes four stars as a nod to the roots of the company!
Testimonials From Google and Facebook
Josh and Legacy Carpet Cleaning are extremely professional and did an amazing job cleaning the carpets in our home. Josh provides excellent customer service, responded quickly and cleaned our carpets on short notice.
read more Google testimonials...
Josh is very prompt, friendly and does great work. I had received many referrals to him from others and knew he’d do a great job. I had a large home with multiple pets and the carpets look as good as new! Highly recommend
read more reviews at Facebook...
Everything About Us is Focused on You
Since 2012, Legacy Carpet and Upholstery has upheld the service and stature created by Cary but also forged its own level of excellence, establishing a new and enduring legacy that is not just about cleaning carpets, but helping people and doing the right thing always. Much more was passed down to Josh than simply carpet cleaning skills and an effective business model, and it’s those principles that will continue to carry this business forward. Contact us today to experience our commitment to excellence for yourself!
Superior Carpet and Upholstery Cleaning from Our Family to Yours
Serving Dublin, San Ramon, Pleasanton and the entire East Bay/Tri-Valley Region, including Alameda County, Livermore, Castro Valley, Danville, Lafayette, Walnut Creek, Pleasant Hill, Concord
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